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Services
The Westberry Group's certified professionals provide quality Human Resource services as you need them.

We offer:
  • Serve as your confidential Human Resources advisor
  • Develop your company's Human Resources policies and procedures
  • Create custom Employee Handbooks
  • Audit your current Compensation Practices to ensure wage compliance
  • Provide you with legally reviewed Human Resources forms
  • Respond to EEOC charges and conduct complaint investigations
  • Write your company's Job Descriptions
  • Design easy to implement Performance Appraisal Systems
  • Deliver supervisory training for you and your staff in the employment fundamentals of hiring, counseling, discrimination, and discharge
Choose the Service Delivery method that best suits your company's needs:

Consulting

Hourly Services
Hourly Services let you select from the vast array of the consulting services on an hourly fee basis. No minimum hours. No long term contracts. Services provided are invoiced at the established hourly rate so you only pay for the services you use.





Custom Projects
Human Resources projects have a knack for being great ideas that no one has time to implement. Our Human Resource Consultant will meet with you to discuss your project needs and then present you with a written project plan and cost estimate. Once we both agree it's just what you want, we'll get started.





Retainer Programs

Annual Retainer Program
Secure the continual services of a Senior Level, Certified Human Resources Professional at fraction of the cost of full-time employee. Receive unlimited telephone and e-mail access for guidance on those daily employee issues. We'll start with a comprehensive audit of your current Human Resource practices and then we'll develop your custom HR Service Plan and Delivery Calendar. Your Annual Retainer Program is designed meet your company's HR needs and to maintain employment compliance standards necessary to keep your company safe.





Training Programs



Managing The Employee Life Cycle
Managing the Critical Four - Hiring, Counseling, Discrimination, & Discharge
Smart managers and business owners understand the cost associated with managing their business. However, few fully understand the negative impact mismanaging an employee can have on the company's bottom-line. Successfully managing Hiring, Counseling, Discrimination, and Discharge can mean the difference between profitability and failure. During this high level overview of the core employment processes, you will examine the primary elements of successfully managing people.
Who Should Attend:
Executives, business owners, directors, managers, supervisors, team leaders, and anyone who manages people
Workshop Time:
Full day





Interview Right and Hire Smart
The Basics of Interview and Hiring the Right People
This action packed workshop will show you how to find and select the right person to fit your job needs without depending on the luck of the draw. Learn the most effective ways to spend your recruiting dollars and hire the person that will most closely match your employment needs. Activities and discussions focus on the steps to achieving a successful hire and provide participants with an opportunity to learn interviewing techniques that are safe and compliant.
Who Should Attend:
Executives, business owners, directors, managers, supervisors, and team leaders
Workshop Time:
Half day





Counseling to Win
Providing An Opportunity to Improve
Advising employees that their performance is below standard, telling them they must improve, and motivating them at the same time seems like an impossible task. Managing to do all this and avoid litigation.well, that's what the workshop is all about. Attendees will learn the bottom line rewards of using effective counseling techniques that will motivate and call to action the non-performer. They will gain a better understanding of the importance of selecting the right words and how to effectively communicate the desired outcomes. Workshop activities reinforce solid documentation methods and will enable managers to conduct successful counseling meetings.
Who Should Attend:
Executives, business owners, directors, managers, and supervisors
Workshop Time:
Half day session





Delivering Successful Performance Appraisals
Effectively Answering the Employee Question - "How Am I Doing?"
Performance appraisals can be a positive and valuable experience for everyone. Understanding the fundamentals of evaluating past performance and developing a road map for the future growth is the key to employee success. Properly done, performance appraisals provide the ideal opportunity for two-way communication between managers and employees that lead to higher productivity and satisfaction. Attendees will learn the fundamentals of writing an effective performance appraisal and how to conduct a successful appraisal meeting.
Who Should Attend:
Executives, business owners, directors, managers, and supervisors
Workshop Time:
Full day





Ending the Employment Relationship
The Manager's Roadmap to Safe and Effective Discharge
Terminating employees effectively and legally is the hardest part of any manager's job. More than 50% of the EEOC charges filed today are due to mishandled discharges. Learn how to avoid the most common discharge errors and gain the ability to navigate through this highly charged aspect of employee management in a professional manner. Workshop actives include writing discharge documents and conducting a discharge meeting. These sessions provide the manager with a safe "practice" environment and feedback designed to foster confidence and compassion.
Who Should Attend:
Executives, business owners, directors, managers, and supervisors
Workshop Time:
Half day





Harassment & Discrimination Prevention (Manager's Version)
It's a Matter of Respect!
This workshop focuses on the manager's responsibilities and the laws prohibiting harassment and discrimination in the workplace. Discussions and activities center around defining the behaviors that may be considered inappropriate behavior as well as those that may lead to charges of illegal discrimination and harassment. Activities assist managers in understanding the actions necessary to provide an affirmative defense and the steps they must follow to conduct a confidential investigation.
Who Should Attend:
Executives, business owners, directors, managers, and supervisors
Workshop Time:
Half day





Sensitivity Skills Workshop (Non-management Version)
It's a Matter of Respect!
This workshop is designed for all employees at every level in the company. The workshop focuses on the fundamental principal of treating others with respect and dignity regardless of differences. Workshop activities describe the actions and behaviors that can be considered inappropriate workplace behavior as well as those that may cross the line to illegal harassment or discrimination. Employees learn about their responsibility to co-workers, to visitors, to the company, and to themselves.
Who Should Attend:
Employees from all levels of the company.
Workshop Time:
2 hours





Documents Employers Can't Live Without (In Florida)
Does HR paperwork have you pulling your hair out wondering which ones will keep you out of trouble or land you directly in a the middle of a lawsuit? This comprehensive workshop will not only tell you which documents are necessary to facilitate the HR functions in any organization, but it will answer the fundamental question of "how do I write it without getting in trouble." We'll provide specific guidelines on forms, record retention guidelines, and help you avoid the legal pitfalls that may result in costly fines and expensive lawsuits.
Who Should Attend:
Executives, business owners, directors, managers, and supervisors
Workshop Time:
Half day





Building the Communication Culture
Teambuilding Communications
Communication skills remain the single most important issue in business today and developing people with effective communication techniques is critical to your company's success. Building on the internationally recognized Color Code personality test, your team members will learn what motivates their style of communication and provide them with insight into what it takes to develop powerful relationships with others. This workshop will give your team members critical insight into the reasons why some relationships take off like gang-busters and other relationships never make past "hello".
Who Should Attend:
Executives, business owners, directors, managers, supervisors, team leaders, and anyone who has to interact with another person.
Workshop Time:
Half day session





Leadership Skills with Heart
Developing Win-Win Solutions?
Managers are those people appointed by their company to head up a department. Leaders are the people that are looked up to by their peers and employees - regardless of their position. What makes one person a leader and another just the appointed head of a department? Learn the fundamental principals of communicating, understanding expectations, working through differences, and building trust to develop solutions that makes everyone a winner. This is not a workshop for the faint of heart - but ideally suited to those who want to make a difference - in their organization, their department, and their lives.
Who Should Attend:
Executives, business owners, directors, managers, supervisors, team leaders, and all aspiring leaders
Workshop Time:
Full day





Excellent Customer Service
What Customers Want
Working effectively with customers is not a trait you are born with; it is a skill you must learn. How you view your effectiveness will determine your level of success. Whether your customers are people who buy your product or the co-worker down the hall, this workshop will provide the key to understanding what customers want. During this action packed workshop you will develop the skills you need to understand what your customer wants and how to exceed their expectations.
Who Should Attend:
Executives, business owners, directors, managers, supervisors, team leaders, and anyone who has a customer.
Workshop Time:
Half day






Build A LinkT Training Series
Foster Communication and Teambuilding skills with MiniLink of Tampa Golf
The Build-A-LinkT Training Series couples any of the Leadership & Team Building workshops with a MiniLink Golf event experience. Your company's team members receive a two-hour classroom style workshop and then get the opportunity to put their new found skills to the test by building and play a MiniLinks Golf course. This opportunity to participate in hands on team building exercise that is allows, and Team members get and you get to see a live demonstration of "practice what is preached. With the HR Build A Link we'll show you how it easy it is to get fast results and proven ROI success.
Who Should Attend:
Executives, business owners, directors, managers, supervisors, team leaders, sales executives, and anyone who has a customer.
Workshop Time:
Half day





The Fair Labor Standards Act
An Executive Overview
The overhaul of the White Collar Exemptions of the Fair Labor Standards Act by the Department of Labor will affect how people are paid for years to come. Failure to classify jobs correctly according to the new guidelines or paying employees improperly can cost companies big dollars. This Executive Overview will provide a high level summary of the FLSA, a review of the White Collar Exemptions, and the steps business owners need to take to ensure they are in compliance before the Wage & Hour Auditor comes to call.
Who Should Attend:
Executives, business owners, directors, and managers
Presentation Time:
1 Hour





Immigration Reform and Control Act
The ABC's of Employment Eligibility Verification
The Immigration Reform and Control Act made all U.S. employers responsible to verify the employment eligibility and identity of all employees hired to work in the United States after November 6, 1986. To implement the law, employers are required to complete Employment Eligibility Verification forms (Form I-9) for all employees, including U.S. citizens. Learn your responsibilities under the law and maintain compliance.
Who Should Attend:
Executives, business owners, directors, and managers
Presentation Time:
1 Hour





Documenting To Win Series - Risks, Realities, Rewards
Risks, Realities, Rewards
Documenting employment actions continues to be the single most arduous and potentially litigious action managers must master. Understanding the why's and how's can help tame the monster. During this one hour executive briefing you'll learn the fundamental safeguards of documenting and how it can really make a difference to your company's future.
Who Should Attend:
Executives, business owners, directors, and managers
Presentation Time:
1 Hour





Documenting To Win Series - Employee Handbook or Policy Manual - Deadly or Divine
Employee Handbook or Policy Manual - Deadly or Divine
Memorializing your company's policies and procedures can be a goldmine or deadly landmine. Do you know what make's the difference? In this one hour executive briefing, you'll learn the unique characteristics and the importance of a policy manual and an employee handbook. You'll also be given insights into what should be written, what shouldn't be written, and how to tell the difference.
Who Should Attend:
Executives, business owners, directors, and managers
Presentation Time:
1 Hour








   
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